Communication Structures or Network in Organizations
One of the
most important aspects of an organization is its ability to communicate, and
that’s exactly what structures and networks are for. Depending on the
organizational structure there are basically five types of communication
structures i.e. chain structures, Y- structure, wheel or star structures, circle
structures, and all channel
structures.
1) Chain Structure
In a chain
structure, there is only one route for communication to travel. So, it is also called
a line structure. In a chain structure, decisions travel up to a central
manager and then down to others. In the chain structure, communication flows either
top to bottom level staffs or bottom to top level staffs. It is a one-way flow
of communication.
2) Y-Structure
When an
organization adopts a Y-shaped structure, it means that there are two leaders
of equal stature who each report to a common supervisor. It connects all
departments vertically via one central channel.
3) Wheel or Star Structure
This
structure is also known as a hub-and-spoke, or star-shaped, organization. The
Star structure is an arrangement where one person is in charge and each team
member communicates directly with that leader. The leader makes key decisions,
which are communicated to each member of his or her team.
4) All Channel Structure
In an all
channel structure, everyone reports to a manager who deals with both
administrative and functional duties. In an all channel structure, each level
of management communicates upward and downward to their staff as well as
outward to other layers or levels of management (including both peers and
senior managers).
5) Circle Structure
Communication in circle structure takes place through two processes: upward and downward. Information moves upward/downward from each employee to their immediate supervisor. A circular structure is more democratic and allows members to share ideas, experiences, and expertise.